Privacy Policy
Your privacy and data security are fundamental to our mission of empowering your health journey. This policy explains how we collect, use, and protect your information.
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Information We Collect
Personal Information
We collect information you provide directly to us, such as when you create an account, update your profile, use our health tracking features, or contact us for support. This may include your name, email address, phone number, date of birth, and health-related data you choose to share.
Health Data
With your explicit consent, we collect health information including vital signs, medication records, exercise data, sleep patterns, and other wellness metrics you input into our platform. This data is encrypted and stored securely in compliance with HIPAA regulations.
Usage Information
We automatically collect information about how you use our services, including your interactions with features, pages visited, time spent on the platform, and device information such as IP address, browser type, and operating system.
How We Use Your Information
Service Provision
We use your information to provide, maintain, and improve our health tracking services, generate personalized insights, send you relevant health reminders, and facilitate communication with healthcare providers when authorized.
Communication
We may use your contact information to send you important updates about our services, security alerts, and health-related notifications you've requested. You can opt out of non-essential communications at any time.
Research and Development
With your consent, we may use aggregated and de-identified data to improve our algorithms, develop new features, and contribute to health research initiatives. Individual users are never identifiable in this process.
Information Sharing and Disclosure
Healthcare Providers
We only share your health information with healthcare providers you explicitly authorize. You maintain full control over what information is shared and can revoke access at any time through your account settings.
Service Providers
We work with trusted third-party service providers who assist us in operating our platform. These providers are bound by strict confidentiality agreements and are only permitted to use your information for specified purposes.
Legal Requirements
We may disclose your information if required by law, court order, or government request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Data Security and Protection
Encryption
All sensitive data is encrypted both in transit and at rest using industry-standard AES-256 encryption. Our platform uses TLS 1.3 for all data transmission and maintains SOC 2 Type II compliance.
Access Controls
We implement strict access controls, multi-factor authentication, and regular security audits. Only authorized personnel with legitimate business needs can access your information, and all access is logged and monitored.
Data Backup
Your data is regularly backed up to secure, geographically distributed servers to ensure availability and prevent data loss. All backup systems maintain the same security standards as our primary systems.
Your Rights and Choices
Access and Portability
You have the right to access, download, and export your personal and health data at any time through your account dashboard. We provide data in standard, machine-readable formats for easy portability.
Correction and Deletion
You can update, correct, or delete your personal information through your account settings. For complete account deletion, contact our support team, and we will permanently remove your data within 30 days.
Consent Management
You can modify your privacy preferences, withdraw consent for data processing, and control what information is shared with third parties through our comprehensive privacy dashboard.
Questions About Your Privacy?
Our privacy team is here to help. If you have any questions about this policy or how we handle your data, don't hesitate to reach out.
This privacy policy is effective as of December 15, 2024 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically.